Terms of Service
Paralegent AI terms of service.
Effective date: January 2, 2026. These terms govern your use of the Paralegent AI contract review platform — including 18+ specialized agents, Microsoft Word integration, and API services deployed in your cloud.
Contact Information
Service Provider: Cognilium AI (Paralegent AI)
Email: legal@paralegent.ai
Contact: For legal questions, please use our contact form
Acceptance of terms.
By accessing or using Paralegent AI's services, including our website, Microsoft Word add-in, and API services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use our services.
These terms apply to all users, including individuals, organizations, and enterprise customers. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
We may modify these terms at any time. Material changes will be notified through email or in-app notifications. Your continued use of our services after such changes constitutes acceptance of the updated terms.
Service description.
Core Services
Paralegent AI provides an AI-powered contract review platform that includes:
- Automated contract analysis against custom legal rulebooks
- AI-generated risk assessments and compliance evaluations
- Professional redline generation with suggested revisions
- Microsoft Word integration for seamless document review
- Rulebook management and configuration tools
- API access for custom integrations
Service Limitations
- AI analysis is provided as guidance, not legal advice
- Human review is recommended for all contract decisions
- Service requires internet connectivity for analysis
- File size limits: 50MB maximum per document
- Processing time varies based on document complexity
Service Evolution
We continuously improve our services by adding new features, updating AI models, and enhancing performance. We may modify, suspend, or discontinue any aspect of our services with reasonable notice to users.
User accounts.
Account Registration
- You must provide accurate and complete information during registration
- You are responsible for maintaining the security of your account credentials
- You must be at least 18 years old to create an account
- One person or organization may maintain only one active account
Account Security
- You are responsible for all activities that occur under your account
- Notify us immediately of any unauthorized access or security breaches
- Use strong passwords and enable multi-factor authentication when available
- Do not share your account credentials with unauthorized persons
Account Suspension
We may suspend or terminate your account for violation of these terms, non-payment of fees, security concerns, or illegal activities. We will provide reasonable notice when possible, except in cases of immediate security risks or legal requirements.
Acceptable use.
Permitted Uses
- Analyze contracts for legitimate business purposes
- Create and manage legal rulebooks for your organization
- Generate redlines and risk assessments for contract review
- Integrate our API services into your business workflows
- Share analysis results within your authorized organization
Prohibited Activities
You may not use our services to:
- Upload malicious files, viruses, or harmful code
- Attempt to reverse engineer or extract our AI models
- Share access credentials or resell our services
- Process contracts containing illegal content or activities
- Violate applicable laws, regulations, or third-party rights
- Overwhelm our systems with excessive requests or automated scripts
- Use our services to compete directly with Paralegent AI
Rate Limits and Fair Use
- API usage is subject to rate limits (10 requests/second, 20 burst)
- Excessive usage may result in temporary service limitations
- Commercial usage requires appropriate subscription plans
- Bulk processing requests may require special arrangements
Paralegent AI deploys 18+ agents in your cloud — you retain full ownership of every contract and analysis result.
Intellectual property.
Paralegent AI Rights
- We own all rights to the Paralegent AI platform, software, and AI models
- Our trademarks, logos, and brand elements are protected intellectual property
- The underlying algorithms and analysis methodologies are proprietary
- You receive a limited license to use our services as described in these terms
User License
Subject to these terms and your subscription, we grant you a limited, non-exclusive, non-transferable license to:
- Access and use our platform for your internal business purposes
- Install and use our Microsoft Word add-in
- Access our API services within your subscription limits
- Download and use generated analysis results and redlines
Restrictions
- You may not copy, modify, or create derivative works of our platform
- You may not reverse engineer or attempt to extract our source code
- You may not remove or modify any proprietary notices
- You may not use our intellectual property to create competing services
User content.
Your Data Ownership
- You retain ownership of all contracts and rulebooks you upload
- Generated analysis results and redlines belong to you
- We do not claim ownership of your confidential business information
- Your data is not used to train our AI models or shared with other users
Processing License
By uploading content, you grant us a limited license to:
- Process your contracts and rulebooks to provide analysis services
- Store your data securely during the service period and retention period
- Generate risk assessments, redlines, and recommendations
- Provide technical support and troubleshooting assistance
Content Responsibilities
- You are responsible for ensuring you have rights to upload content
- You must comply with all applicable laws regarding your content
- You warrant that your content does not violate third-party rights
- You are responsible for maintaining backup copies of important data
Data Deletion
All uploaded content is automatically deleted after 90 days per our data retention policy. You may request immediate deletion at any time. Upon account termination, all data is permanently deleted within 30 days.
Payment and billing.
Licensing
- Service fees are based on your selected licensing arrangement
- Pricing is available upon request and may vary by organization size
- Licensing includes specified usage limits and features
- Enterprise customers may have custom pricing and terms
Billing Terms
- Fees are billed per the terms of your enterprise agreement
- Payment is due within 30 days of invoice date
- Late payments may incur service suspension
- All fees are non-refundable except as required by law
Price Changes
We may change our pricing with 30 days advance notice. Price increases will apply to your next billing cycle. You may cancel your subscription if you do not agree to price changes.
Taxes
You are responsible for all taxes, duties, and fees related to your use of our services. We may collect applicable taxes where required by law.
Data security.
Security Measures
- Enterprise-grade encryption in transit (TLS 1.3) and at rest (AES-256)
- Complete data isolation — your environment only, never shared infrastructure
- Infrastructure aligned with SOC 2 security principles
- Regular security audits and vulnerability assessments
- Incident response procedures and breach notifications
Your Security Obligations
- Maintain secure passwords and enable MFA when available
- Promptly report suspected security incidents
- Ensure authorized access to your organization's data
- Comply with your own data security policies and legal requirements
Security Incidents
In the event of a security incident affecting your data, we will notify you promptly and provide details about the incident, our response measures, and any recommended actions for you to take.
Service availability.
Uptime Commitment
- We target 99.9% uptime for our core platform services
- Planned maintenance will be scheduled during low-usage periods
- Emergency maintenance may occur without advance notice
- Third-party service dependencies may affect availability
Service Interruptions
- We will provide advance notice of planned maintenance when possible
- Status updates will be available during service interruptions
- We will work diligently to restore service as quickly as possible
- Extended outages may result in service credit adjustments
Force Majeure
We are not liable for service interruptions caused by circumstances beyond our reasonable control, including natural disasters, government actions, internet infrastructure failures, or third-party service outages.
Disclaimers.
Important Legal Notice
Paralegent AI provides analysis tools and suggestions, not legal advice. All contract decisions should be reviewed by qualified legal professionals.
Service Disclaimers
- Our AI analysis is provided “as is” without warranties of any kind
- We do not guarantee the accuracy or completeness of analysis results
- AI recommendations should be independently verified by legal counsel
- Results may vary based on document quality and complexity
- We are not responsible for decisions made based on our analysis
No Legal Advice
Paralegent AI is a technology platform, not a law firm. Our services do not constitute legal advice, create attorney-client relationships, or replace the need for qualified legal counsel. Always consult with appropriate legal professionals for contract-related decisions.
Third-Party Services
Our platform integrates with Microsoft Word and other third-party services. We are not responsible for the availability, functionality, or security of these external services.
Limitation of liability.
Liability Limitations
To the maximum extent permitted by law, Paralegent AI's liability for any claims arising from these terms or your use of our services is limited to:
- The total amount paid by you in the 12 months preceding the claim
- Direct damages only (no indirect, incidental, or consequential damages)
- Claims brought within one year of the incident giving rise to the claim
Excluded Damages
We are not liable for:
- Lost profits, revenue, or business opportunities
- Data loss or corruption (beyond our data recovery obligations)
- Third-party claims or damages
- Decisions made based on our analysis or recommendations
- Damages resulting from unauthorized access to your account
Indemnification
You agree to indemnify and hold Paralegent AI harmless from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of third-party rights.
Termination.
Termination by You
- You may cancel your engagement at any time
- Cancellation takes effect at the end of your current billing period
- You remain responsible for all charges incurred before termination
- Download any data you wish to retain before your access ends
Termination by Paralegent AI
We may suspend or terminate your account for:
- Violation of these terms or acceptable use policies
- Non-payment of fees after reasonable notice
- Security concerns or illegal activities
- Extended periods of account inactivity
Effect of Termination
- Your access to our services will be immediately suspended
- All data will be permanently deleted within 30 days
- Outstanding fees remain due and payable
- Sections of these terms that should survive will continue to apply
Dispute resolution.
Informal Resolution
Before pursuing formal dispute resolution, we encourage you to contact us directly to resolve any concerns. Many issues can be resolved quickly through direct communication with our support team.
Governing Law
These terms are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles. Any legal proceedings must be brought in the state or federal courts located in Delaware.
Arbitration
For enterprise customers, disputes may be resolved through binding arbitration as specified in separate enterprise agreements. Individual users may pursue claims in small claims court or through other available legal remedies.
General provisions.
Entire Agreement
These Terms of Service, together with our Privacy Policy and any applicable enterprise agreements, constitute the entire agreement between you and Paralegent AI regarding our services.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.
Assignment
You may not assign these terms or your account without our written consent. We may assign these terms in connection with a merger, acquisition, or sale of assets with notice to you.
Updates to Terms
We may update these terms periodically. Material changes will be communicated through email or in-app notifications. The effective date at the top of this document indicates when the terms were last updated.
Questions About These Terms?
If you have questions about these Terms of Service or need clarification on any provisions, please contact us:
Email: legal@paralegent.ai
Contact Form: paralegent.ai/company/contact
Legal Department: Available for enterprise customer inquiries
We will respond to your inquiry within 5 business days.
FAQ
Terms of service questions.
Common questions about Paralegent AI terms — data ownership, termination, legal advice disclaimers, security obligations, and dispute resolution.
Who owns the contracts and data I upload to Paralegent AI?
You retain full ownership of every contract, rulebook, and analysis result. Paralegent AI deploys inside your cloud — Azure, AWS, or Google Cloud — so your data never leaves your infrastructure. We claim zero rights to your confidential business information or generated redlines.
Can I terminate my Paralegent AI engagement at any time?
Yes. Because Paralegent AI is deployed in your own cloud environment, you retain full control. At engagement end, your team removes the deployment at your discretion. All data, configurations, and 80-150-term rulebooks remain yours. We have no copy to delete.
Does Paralegent AI provide legal advice?
No. Paralegent AI is a technology platform with 18+ specialized agents that analyze contracts against your custom rulebook. All GREEN/ORANGE/RED classifications and redline suggestions are AI-generated guidance — not legal advice. Always have qualified legal counsel review contract decisions.
What happens to my data if there is a security incident?
Because Paralegent AI deploys in your cloud with AES-256 encryption and zero data on our servers, your security posture governs. We provide prompt notification of any incident affecting the deployed system, detailed response measures, and recommended remediation actions per your enterprise agreement.
How are disputes with Paralegent AI resolved?
We encourage direct communication first — most concerns are resolved quickly through our support team. These terms are governed by the laws of the State of Delaware, United States. Enterprise customers may have binding arbitration provisions in their separate enterprise agreements.
Questions?
Questions about these terms?
Contact our legal team for clarification on any provisions, or request custom terms for your enterprise agreement.